SHIPPING & PICKUP
Information on our delivery methods, package tracking, and in-store pickup.
What are the shipping options and delivery fees?
SERICA ships worldwide, with the exception of India, Russia, and Ukraine. To ensure maximum security, all our shipments of watches and accessories are fully insured. 1. For Watches: DHL Express. 2. Pre-order Models. 3. For Bracelets and Accessories:
How can I track my package and what should I do in case of a problem?
Tracking your orderOnce your package is handed over to the carrier (DHL or Chronopost), you will automatically receive a shipping confirmation email containing your unique tracking number. Via our website: Go to our [dedicated tracking page] and ent
How does in-store pickup (Click & Collect) work?
If you live in mainland France, you can choose to pick up your order free of charge at our boutique located at 32 rue de Turenne, 75003 Paris. All our items can be picked up in-store, subject to stock availability. Once your order is prepared, you wi
Can I change my delivery address ?
You can update your delivery address as long as your order has not yet been shipped. To do so, please contact us through the chat in the bottom right corner or through our contact form available on our contact page, so we can promptly update your ad
Do you offer a gift wrapping service?
We do not offer gift wrapping for online or in-store orders at the moment.