serica-watches

You can update your delivery address as long as your order has not yet been shipped.To do so, please contact us through the chat in the bottom right corner or through our contact form available on our contact page, so we can promptly update your address.

You can update your delivery address as long as your order has not yet been shipped. To do so, please contact us through the chat in the bottom right corner or through our contact form available on our contact page, so we can promptly update your ad

Can I change my delivery address ?

SHIPPING & PICKUP

How to create a SERICA account ?

How can I reset my password?

How can I stay up to date with your latest news?

Privacy policy

MY SERICA ACCOUNT

How do I order online?

Can I modify or cancel my order?

I bought a second-hand SERICA, what are the next steps?

Are customs duties and import taxes included in my order?

What are the accepted and secure payment methods?

How can I benefit from a tax refund?

ORDERS & PAYMENT

What are the shipping options and delivery fees?

How can I track my package and what should I do in case of a problem?

How does in-store pickup (Click & Collect) work?

Do you offer a gift wrapping service?

What is the return policy for online purchases?

How do I prepare my return package?

EXCHANGE & RETURN

How to care for your watch daily?

How often and how should I have my mechanical watch serviced?

Where to find the serial number of your SERICA watch?

CARE AND MAINTENANCE

Resistance to magnetic fields

What is COSC certification and how does it impact my watch's accuracy?

How to ensure optimal power reserve for your automatic watch?

MECHANICAL PERFORMANCE

Where can I find the user and adjustment guides for my watch?

How do SERICA diving chronometers’ bezels operate?

USER GUIDES

CARE AND PRECISION

SERICA Warranty: Duration, Coverage, and Exclusions

Is the warranty transferable to a new owner?

What precautions should I take for a warranty return?

How does SERICA guarantee its movement precision and certification?

GUARANTEE

When should i really worry about a potential accuracy problem with my chronometer movement?

Where and how to have your watch repaired or serviced?

After-Sales Shipping: Carriers, Insurance, and Responsibility

PRICE LIST

REPAIR

WARRANTY & REPAIRS

What is the story of SERICA?

Why no visible logo?

OUR STORY

What are SERICA's commitments regarding chronometer certification?

What materials and finishes are used for SERICA watches?

What materials and finishes are used for SERICA straps and accessories?

OUR COMMITMENTS

Can I change the original strap when purchasing a SERICA watch?"

How can I get my watch engraved ?

CUSTOMIZATION

Where and how to buy a SERICA watch?

In-store availability and stock alerts

RETAILERS & BOUTIQUE

Reference 6190 - 'EDG'

Reference 5303 - 'PLD'

SPECIAL PROJECTS

ABOUT SERICA

Can I change my delivery address ?Updated 2 months ago