REPAIR
Procedures and lead times for entrusting your watch to our workshops.
When should i really worry about a potential accuracy problem with my chronometer movement?
Only obvious cases of malfunction of your watch and/or its movement should alert you to the need to contact our customer service for a complete diagnosis. For example: Your watch stops regularly despite being wound and worn daily; You notice that...
Where and how to have your watch repaired or serviced?
To support you throughout the life of your watch, we provide a complete service directly within our Parisian workshop or through our network of certified partners worldwide. Whether for a warranty intervention or periodic maintenance, here are the lo
After-Sales Shipping: Carriers, Insurance, and Responsibility
To guarantee the integrity of your instrument, all returns to our workshop are handled exclusively through our partner DHL. This process is the standard SERICA directive for all interventions, ensuring a controlled logistical flow:. If you decide to
PRICE LIST
Spare parts availability:. We guarantee the availability of essential spare parts for a minimum period of 10 years after purchase. If an original part is no longer manufactured, we commit to providing an alternative of equivalent quality.