Each SERICA watch reference has been designed with its original strap in mind. It is a thoughtful aesthetic and functional proposition that we are keen to preserve. This relates to our belief in the coherence of this choice and the work done...

Each SERICA watch reference has been designed with its original strap in mind. It is a thoughtful aesthetic and functional proposition that we are keen to preserve.This relates to our belief in the coherence of this choice and the work done beforehand to offer what we believe is the best combination.Of course, once the watch is purchased, you are free to change the straps, but we think it is important for you to experience the initial offering as we have envisioned it.

Can I change the original strap when purchasing a SERICA watch?"

We are pleased to introduce a service of traditional diamond tip engraving done in France. The price of the engraving is a fixed-price of 190€. If you wish to have your watch engraved, simply add it to your cart while purchasing the watch. For...

<div class="faq-engraving-service">We are pleased to offer a hand-engraving service to make your timepiece truly unique. This service is available at the time of purchase or for a watch you already own.<h3 id> </h3><h4 id="how-can-you-order-your-engraving">How can you order your engraving?</h4><ul><li>For online&#xA0;orders: Select the engraving option directly on the product page and complete the dedicated fields. The option will be automatically added to your cart.</li><li style="font-family: Inter; font-size: 14px;">For in-store purchases: Simply ask our advisors during your visit to the boutique.</li><li style="font-family: Inter; font-size: 14px;">After your purchase: If you already own a SERICA watch and wish to have it engraved, please contact us via our [<a href="https://serica-watches.com/en/pages/contact">contact form</a>].</li></ul><h3 id="-1"> </h3><h4 id="how-does-the-customization-process-work">How does the customization process work?</h4>Once your order is confirmed, our team will personally guide you through each step of the personalization:<ol><li style="font-family: Inter; font-size: 14px;">Design selection: Our workshop manager will contact you directly to present the available illustrations and help you choose or validate your design.</li><li style="font-family: Inter; font-size: 14px;">Final Proof (BAT) Validation: The engraving process only begins once you have given your final approval of the design.</li><li style="font-family: Inter; font-size: 14px;">Artisanal Craftsmanship: Your watch is entrusted to our master engraver in Paris. The engraving is performed using the diamond-point technique, ensuring finesse and durability.</li><li style="font-family: Inter; font-size: 14px;">Technical Controls: After engraving, every watch undergoes rigorous testing (timekeeping and water resistance) to ensure it meets SERICA&#x2019;s quality standards.</li><li style="font-family: Inter; font-size: 14px;">Delivery: Your timepiece is then shipped to you or made available for collection in the boutique, depending on your initial choice.</li></ol><h3 id="-2"> </h3><h4 id="what-are-the-rates-and-lead-times">What are the rates and lead times?</h4><ul><li>Flat fee: The engraving service is offered at a flat rate of &#x20AC;200. It is performed by a master engraver in Paris using a diamond-point technique.</li><li>Lead time:Please allow two weeks for this expert craftsmanship.<ul><li>New purchase: This period is in addition to the usual preparation time for your watch.</li><li>Post-purchase: The two-week lead time begins once the final proof (BAT) is validated by our workshop.</li></ul></li></ul>Please note: This artisanal process is designed to withstand the test of time and accompany your watch for years to come.Do you need specific advice for your project? Contact our team via [<a href="https://serica-watches.com/en/pages/contact">our dedicated form</a>].</div>

How can I get my watch engraved ?

serica-watches

Engraving options and strap selections to make your watch unique.

CUSTOMIZATION

ABOUT SERICA

How to create a SERICA account ?

How can I reset my password?

How can I stay up to date with your latest news?

Privacy policy

MY SERICA ACCOUNT

How do I order online?

Can I modify or cancel my order?

I bought a second-hand SERICA, what are the next steps?

Are customs duties and import taxes included in my order?

What are the accepted and secure payment methods?

How can I benefit from a tax refund?

ORDERS & PAYMENT

What are the shipping options and delivery fees?

How can I track my package and what should I do in case of a problem?

How does in-store pickup (Click & Collect) work?

Can I change my delivery address ?

Do you offer a gift wrapping service?

SHIPPING & PICKUP

What is the return policy for online purchases?

How do I prepare my return package?

EXCHANGE & RETURN

How to care for your watch daily?

How often and how should I have my mechanical watch serviced?

Where to find the serial number of your SERICA watch?

CARE AND MAINTENANCE

Resistance to magnetic fields

What is COSC certification and how does it impact my watch's accuracy?

How to ensure optimal power reserve for your automatic watch?

MECHANICAL PERFORMANCE

Where can I find the user and adjustment guides for my watch?

How do SERICA diving chronometers’ bezels operate?

USER GUIDES

CARE AND PRECISION

SERICA Warranty: Duration, Coverage, and Exclusions

Is the warranty transferable to a new owner?

What precautions should I take for a warranty return?

How does SERICA guarantee its movement precision and certification?

GUARANTEE

When should i really worry about a potential accuracy problem with my chronometer movement?