serica-watches

Because they are designed to last, SERICA watches often have several lives. This is why we offer you the possibility to officially transfer the ownership of a SERICA watch after a second-hand purchase.To carry out this transfer, we invite you to contact us via our <a target="_blank" rel="noopener" href="https://serica-watches.com/en/pages/contact">[contact form]</a> by providing:<ul><li data-path-to-node="6,0,0">The serial number of the watch.</li><li data-path-to-node="6,1,0">A proof of purchase or a photo of the warranty card.</li><li data-path-to-node="6,2,0">Your full name and email address to create or update your account.</li></ul>This procedure allows you to benefit from our support and to be informed of any technical follow-up related to your timepiece.

Because they are designed to last, SERICA watches often have multiple lives. That's why we offer you the opportunity to officially transfer ownership of a SERICA watch after purchasing it second-hand.
 To do this, simply send us a message via the [dedicated form] and provide all the information requested during our exchanges.
 Once the process is completed, we will be delighted to officially welcome you into the SERICA family.

I bought a second-hand SERICA, what are the next steps?

ORDERS & PAYMENT

How to create a SERICA account ?

How can I reset my password?

How can I stay up to date with your latest news?

Privacy policy

MY SERICA ACCOUNT

How do I order online?

Can I modify or cancel my order?

Are customs duties and import taxes included in my order?

What are the accepted and secure payment methods?

How can I benefit from a tax refund?

What are the shipping options and delivery fees?

How can I track my package and what should I do in case of a problem?

How does in-store pickup (Click & Collect) work?

Can I change my delivery address ?

Do you offer a gift wrapping service?

SHIPPING & PICKUP

What is the return policy for online purchases?

How do I prepare my return package?

EXCHANGE & RETURN

How to care for your watch daily?

How often and how should I have my mechanical watch serviced?

Where to find the serial number of your SERICA watch?

CARE AND MAINTENANCE

Resistance to magnetic fields

What is COSC certification and how does it impact my watch's accuracy?

How to ensure optimal power reserve for your automatic watch?

MECHANICAL PERFORMANCE

Where can I find the user and adjustment guides for my watch?

How do SERICA diving chronometers’ bezels operate?

USER GUIDES

CARE AND PRECISION

SERICA Warranty: Duration, Coverage, and Exclusions

Is the warranty transferable to a new owner?

What precautions should I take for a warranty return?

How does SERICA guarantee its movement precision and certification?

GUARANTEE

When should i really worry about a potential accuracy problem with my chronometer movement?

Where and how to have your watch repaired or serviced?

After-Sales Shipping: Carriers, Insurance, and Responsibility

PRICE LIST

REPAIR

WARRANTY & REPAIRS

What is the story of SERICA?

Why no visible logo?

OUR STORY

What are SERICA's commitments regarding chronometer certification?

What materials and finishes are used for SERICA watches?

What materials and finishes are used for SERICA straps and accessories?

OUR COMMITMENTS

Can I change the original strap when purchasing a SERICA watch?"

How can I get my watch engraved ?

CUSTOMIZATION

Where and how to buy a SERICA watch?

In-store availability and stock alerts

RETAILERS & BOUTIQUE

Reference 6190 - 'EDG'

Reference 5303 - 'PLD'

SPECIAL PROJECTS

ABOUT SERICA

I bought a second-hand SERICA, what are the next steps?Updated 8 days ago