How do I prepare my return package?Updated 8 days ago
The transportation of timepieces requires special care. To ensure your return arrives in perfect condition:
- Internal packaging: Place the watch back in its original box. Make sure it is securely fastened to its cushion to prevent any movement.
- External protection: Use the original shipping carton (or a similar rigid cardboard box). Fill any empty spaces with bubble wrap or kraft paper so the watch box does not move.
- The label: Affix the provided carrier label legibly on a flat surface of the package.
- Drop-off: Drop off the package at a designated collection point or schedule a pickup via the link provided with your label.